The Redeemed Christian Church of God was Established in 1952, with presence in over 190 countries of the world. RCCG Praise Embassy is a Charitable Company registered with the Charity Commission (Charity No. 1129223).
This Privacy Notice explains what to expect when RCCG EMMANUEL’S CHAPEL, UK collects and uses your personal information. Our responsibility is to ensure that this notice is made available to potential data subjects prior to processing their personal data, and their explicit consent to the processing of their data is secured. We are committed to ensuring that your privacy is protected and maintaining the security of any personal information received from you. Should we ask you to provide certain information by which you can be identified when you contact us or when using this website, you can be assured that it will only be used in accordance with this Privacy Notice. We strictly adhere to the requirements of the Data Protection legislation in the UK. You may also visit our site anonymously.
We process personal information in accordance with the European Union’s General Data Protection Regulation (GDPR) and the Privacy & Electronic Communications Regulations 2003 (PECR). The GDPR will strengthen your rights to privacy and give you control over the personal information that organisations hold about you. Please endeavour to read this notice carefully, and if there are further enquiries about our Data Protection and Privacy Notice, please contact us.
What we collect
We may collect the following information:
- Full name and title
- Contact information including email address
- Demographic information such as postcode
- Preferences and interests
- Registration for conferences or events
- Other information relevant to customer surveys and/or offers
- Participation in Church activities or completion of other forms
Usage of our website, as well as information about you, from emails or letters you send us
What is Personal Data?
Under the EU’s General Data Protection Regulation:
Personal Data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Special Personal Data
The GDPR recognises some information as ‘special personal data’. This includes, but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.
RCCG Praise EMMANUEL’S CHAPEL is a Church committed to preserving its Christian ethos and its beliefs in accordance with our statement of faith (further details are available on our website).
Where necessary and explicitly consented to, we may collect details about your personal faith.
Additionally, we collect details about any health concerns or disability you have disclosed so we can meet any additional customer service requirements.
We also receive prayer requests, and the information may reveal special personal data. As a praying church, we may share and pray for these needs at our internal prayer sessions.
We will always treat any special personal data we process with greater care and process the information in accordance with the GDPR.
How we collect your personal information
- Directly from you when you:
- Register for RCCG EMMANUEL’S CHAPEL UK events;
- Make a donation;
- Join our passionate volunteer workforce including serving as valuable trustees for RCCG Praise Embassy;
- Visit our website. Please see our Website Policy for more information;
- Contact us with an enquiry;
- Complete an application form for any of our services or events;
- Complete a survey;
- Are a Pastor/Parish Pastor, an Ordained Minister, a volunteer (worker) in a local Parish or a member of a local Parish.
- Correspond with us by phone, e-mail or otherwise. It includes information you provide when you participate in discussion boards or other social media functions on our site, surveys campaigns and when you report a problem with our site.
Why We Collect Your Personal Information
- We rely on these lawful bases for processing where applicable – consent, explicit consent, legitimate interests, legal obligation and vital interests.
- Generally, we process individuals’ personal data because it is necessary:
- For compliance with other statutory requirements.
- For the consent to keep members informed about news, events, activities, products and services via Phone, Text Message, WhatsApp and Email.
- In the vital interests of members especially where health concerns or disability have been disclosed to us and,
For our legitimate interests as stated below –
- For the administration of our EMMANUEL’S CHAPEL parish and to carry out our primary objective which is to advance the Christian Faith and the Relief of Poverty. The benefit of being on our correspondence list is that you get information about our outreach events, training for both spiritual and physical development and real-time information on how we are reaching out to our community and responding to your queries and acknowledging the donations you make. You may also get a notification on Prayer and Fasting Programmes, notification on consultations that affect the Christian Faith, notification of other events on the Christian Calendar globally.
- To process your donations.
- To reclaim tax on Gift Aid donations, if applicable.
- To verify that you are over 18 and if not, obtain permission from your parent/guardian to process your information or accept any regular donations.
- To keep records of your tithes and offerings.
- To establish and maintain your involvement with the Church, including providing you with welfare services.
- To share your details with other RCCG UK parishes (Regions, Provinces, Zones and Areas), if required.
- To share your details with RCCG UK Schools, Directorates, Festival of Life and affiliated RCCG ministries, if required.
- To answer your inquiry by post, telephone, mobile phone, as well as email.
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to respond more effectively to your requests and support needs).
- To register you for events and conferences.
- To enable us to take greater care when engaging with our senior citizens.
- To determine and improve the effectiveness of our website and publicity campaigns.
- To enable us to contact you with relevant and the most appropriate information which we believe may be of interest to you.
- To manage and coordinate our volunteers.
How we use your information
RCCG Praise Embassy will process – that means to collect, use, disclose and retain – the information you provide in a manner that is compatible with the GDPR. We will endeavour to keep your information accurate and up to date, where necessary and not keep it for longer than is necessary. In some instances, the law sets the length of time information has to be kept, but in most cases, we will use our discretion and follow our retention policy to ensure that we do not keep records outside of our normal business requirements.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Further processing or use of your information
We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. If we use your personal data for a new purpose, then we will provide you with a new notice explaining this new use prior to commencing the process and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior explicit consent to the new processing.
Who We Share Your Information With
RCCG Praise EMMANUEL’S CHAPEL is part of the global RCCG family with presence in over 190 countries both inside the European Union and outside the European Economic Area (EEA). We will only share personal information of ordained ministers as is necessary to fulfil our administrative needs for ordained ministers in RCCG Worldwide. We are committed to ensuring that where data is to be transferred overseas, adequate levels of Data Protection safeguards when processing your personal information are in place.
We may be under a duty to disclose your personal information where required in order to comply with any legal obligation. The information you provide to us will be held on computers in the UK and may be accessed by or given to our workers who act on our behalf for the purposes set out in this policy or for other purposes approved by you. Your personal information will be kept strictly confidential. It is never sold, given away, or shared with anyone, unless we’re required to by law.
How Long We Keep Your Data
RCCG EMMANUEL’S CHAPEL will only keep your personal information for as long as it is required, as stated in our retention policy, and in accordance with statutory requirements. For example, HMRC requires that we keep a record of your name, address and Gift Aid declaration for six years from the date of your last donation. Where the information is no longer required, we will ensure that it is disposed of in a secure manner.
If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.
Your Information Rights and Choices
The GDPR gives you the right:
- To request in writing and securely obtain copies of the personal information we hold about you.
- To correct or update your personal information processed by us.
- To request that we stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date.
If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
The Privacy and Electronic Communications Regulations (PECR) gives you the right:
We love sharing news about what God is doing through RCCG in the UK and the resources including events organised to advance our primary objectives. This includes sending you information about our work, news, events, information on volunteering and prayer requests.
Email and text marketing:
We will ask for your permission to contact you by email or text for marketing purposes.
From time to time we may send you information about our work unless you have told us you would prefer not to receive this information by post.
We may call to update you on the vital work we are doing. If you have registered your number with the Telephone Preference Service (TPS), we will only make marketing calls to you if you have given us permission to do so.
How we keep your information secure
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
The Internet is not a secure method of transmitting information. Accordingly, the Church cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
Reporting Concerns or Compliments
Please contact us if you wish to raise a concern about RCCG EMMANUEL’S CHAPEL handling of your personal information, or compliment what you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) about how we manage your data. You can contact the ICO by visiting their website https://ico.org.uk/concerns to raise your concerns.
Changes to this Privacy Notice
We will review our Privacy Notice regularly. The terms of this notice may be updated at any time for example, in the event of changes in law and how we operate. We recommend that you check our website from time to time to inform yourself of any changes in this or any of our other policies.
If there are any significant changes in the way we process your personal information, we will provide prominent notice on our website or send a notification. This notice was last updated in May 2018.
If you have any questions, queries or problems relating to this Privacy Notice or our information handling practices in general, please contact us.